Shipping and Returns

Return Policy

  • All items must be brand new, and in original packaging.
  • All items must be returned to our warehouse within 30 days from date of ordering the product.
  • Your product purchase price will be refunded when your return arrives and is inspected by our warehouse, you will be emailed a confirmation of your return & credit.
  • Shipping charges are not refunded, we will refund shipping charges if the return is for a reason that was the fault of RVStoreDirect.com.
Bumpers, Gutters, Awning, Drip, and Insert Rails

  • All bumpers, as well as gutters, awnings, and drip rails are unable to be returned for a refund once cut and shipped.
    All of our awning rails and gutters must be cut into lengths of 4' and shorter in order to ship safely. Once rails have been cut they are unable to be resold. Refunds unavailable for these items. Please read descriptions and view pictures prior to placing your order. We are available via e-mail for any questions or concerns.


Shipping Policy


Shipping charges are set based on standard UPS and FedEx retail rates. Shipping charges are charged in addition to the retail price of the product(s).